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We are here to support the one in five people in the UK who are living with a mark, scar or condition that makes them look different – and people with visible differences tell us about the transformational impact our work can have.
Our life-changing services build confidence and resilience. They give people with visible differences or disfigurements, the tools to manage their feelings, cope in different social settings, handle other people’s reactions or deal with transitions such as starting school.
In 2019-20, we were proud to support around 16,000 people, making a huge impact on people living with visible differences across the UK. They told us about the relief and dignity of finally being taken seriously and listened to, and the new confidence from having the skills to cope and thrive.
We provide the UK’s only free counselling and wellbeing services for children, young people and adults needing mental health and wellbeing support.
Our services offer a range of support that include: a face-to-face and digital counselling service, a Support and Information Line, a Peer Group Chat Service, an online forum, an online self-guided support tool, and self-help advice and guidance.
Our specialist Skin Camouflage Service gives people with visible differences a choice over their appearance, giving them control over how they want to look day-to-day.
The service includes a consultation with a trained practitioner to identify a colour match for a person’s skin from a specialist range, as well as expert advice on using these products at home.
We know that our Skin Camouflage Service really makes an impact – 94% of clients tell us it helps them to manage their appearance-related concerns more easily and feel more confident in everyday life.
Our campaigns, education and learning programmes drive change so that the ambitions of people with visible difference aren’t limited by attitudes, behaviours or systems and they can lead the lives they choose.