Face Equality Week 2020

Our community has told us that at this time of crisis there is rising anxiety, from people not being able to rely on their usual support networks, to feeling anxious about how they will manage the stares, comments and abuse people with a visible difference can face, once lockdown eases. That’s why it’s so important now to hear the stories and experiences of people with a visible difference, including hopes for the future. No one with a visible difference should be forgotten. You can share your story via our website.

We’re asking supporters to share our new film ‘See Me. Hear Me.’ and podcast episodes exploring the unique perspective of life in lockdown with a visible difference.



Join us this Face Equality Week on Facebook, Twitter and Instagram to start a conversation and celebration of visible difference with friends, family, and colleagues.


Take part today!

A tea-break is the perfect opportunity to stop and connect with others. We’ve created our brand new Face Equali-Tea Party pack with bunting, recipes and conversation starters so you can celebrate #FaceEqualityWeek at your next team meeting, family catch up or evening with friends or neighbours. Your support will help us keep our services going for people with visible differences when they need it most.

Download Pack

Join our Butterfly Challenge

We’ve pulled together some of our favourite activities in our new Butterfly Challenge Pack for parents, carers and schools to help keep kids busy and engaged. Reaching children when they’re young, so we all learn to value the importance of difference.

Take part in the challenge by colouring in or creating a Butterfly. We’d love to see what you come up with, so share your butterflies on social media tagging Changing Faces!

Download Pack

Here to support

During this challenging time, our Wellbeing services for adults, children and young people with a visible difference and their families are still open and here for you.

We can offer online 1-1 emotional support via online video call, as well as support by telephone or email.

If you’re an adult, parent, guardian, or a young person aged 16-18, just contact our Support and Information Line on 0300 012 0275 to find out more about how we can help. You can also find out more about our services on our website.


We’re all feeling worried, anxious and nervous during these strange times. But we’re determined to keep serving our community during the crisis.

Nobody could have planned for the COVID-19 which is why we need your help to keep our services and campaigns running. If you’re able to, then a donation today will provide support to those in need. Thank you.

Please Donate


A women with alopecia holding a sign

What happened last year?

In 2019 as part of Face Equality Week we published new, independent, research into the experiences of people with a visible difference. Our My Visible Difference report covered key issues including employment, health and wellbeing, dating and relationships. The research found:

  • Millions of people in the UK identify as having a visible difference such as a mark, scar or condition that affects their appearance;
  • One in three people say that they feel depressed, sad or anxious as a result of having a visible difference;
  • Six in ten people have experienced hostile behaviour from strangers;
  • Over a third have been discriminated against in job applications because of their appearance;
  • 54% of people with visible differences are regularly ignored by brands.

Millions of adults with a visible difference tell us they feel excluded from public life, often facing loneliness, isolation, and even hostility.

The report launch and activities

The report was launched at a special event at The Telegraph’s newsroom and hosted by their editor emeritus Ian MacGregor. He introduced a panel discussion chaired by Asif Sadiq MBE, Head of Diversity, Inclusion and Belonging for The Telegraph Media Group, and featuring ‘Dirty God’ actor Vicky Knight, Baroness Williams of Trafford Minister of State for Countering Extremism and Minister of State for Equalities, and Changing Faces’ campaigner, Natalie Ambersley.

Over 100 schools across England and Scotland received our Face Equality pack and our ambassadors met with leading businesses to share our #PledgeToBeSeen campaign. We secured news coverage of our report and Changing Faces champions shared their experiences on TV, radio and in print.

Our campaigners took over Changing Faces’ social media feeds and stories of #MyVisibleDifference were shared on Instagram, Twitter and Facebook. There was lots of coverage of our partnership with Avon and the Committee of Advertising Practice even issued a special bulletin to brands and advertisers in support of our guidance.


Keep in touch

Follow us on social media, or contact us, to find out how you can get involved with Face Equality Week 2020.