Training: Providing good customer service to people with visible difference
Guidance on how to provide good customer service to people with a visible difference, including using the right language.
Training & guidance for employers
Create an inclusive environment for employees and customers with a visible difference. Explore recruitment, customer service, unconscious bias and more.
Visible difference and embedding diversity in the workplace
How to attract a diverse workforce, considerations when interviewing a candidate with a visible difference and avoiding bias when deciding who to appoint.
Visible difference and unconscious bias training
Guidance on what unconscious bias is and how training can help to prevent your team from making unfounded judgements about people with a visible difference.
Recruiting someone who has a visible difference
Guidance on how you can attract a diverse workforce, considerations when interviewing a candidate with a visible difference and avoiding bias when deciding who to recruit.
Become a visible difference ally
Take our free email course to understand more about the issues that people with visible differences face and how you can support them by becoming a visible difference ally.