Thank you for contacting the Support and Information Line

Thank you for getting in touch with the Changing Faces Support and Information Line. We will aim to get back to you within three working days (Monday to Friday 10am-4pm).

  • We offer support calls – we can give you the time and space to talk about how you are feeling about your visible difference and the impact this has on your life and your mental health.
  • We offer information – we can explore the options for you from our range of Changing Faces wellbeing services and help you to decide what may be best for you, as well as signpost you on.

Whilst waiting to hear from us, you are welcome to access our self-help materials.

You can also talk online to other people living with a visible difference in our Online Community.

If your query is about the Skin Camouflage Service, you can find out more on this section of our website. Otherwise, please email [email protected] or call 0300 012 0276 for more information.

Privacy note

Changing Faces will record your details on our secure database. Any details you give us will be used to correspond with you, and to enable us to provide you with our services. Subsequently, data will be used anonymously for statistical purposes only. You can find out more in our privacy policy.

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Advice & guidance

This section is full of self-help guidance for adults and young people living with a visible difference, and for parents of children who look different.

Online Community

Access our chat forum where you can connect with other people living with a visible difference, view their posts and offer support to others.