Providing support and promoting respect for everyone with a visible difference

Support line: 0300 012 0275Donate

Thank you for contacting the Support and Information Line

Thank you for getting in touch with the Changing Faces Support and Information Line. We are currently experiencing a higher than usual number of enquiries. This means it may take up to three weeks for us to get in contact with you (Monday to Friday 10am-4pm).

If you need more immediate support, please visit our urgent support page.

Please note that if you have asked to be contacted by phone, the number we call you from will appear as as 0207 391 9268. Please save this number if you are cautious about answering calls from numbers you do not recognise.

Whilst waiting to hear from us, you are welcome to access our self-help materials.

You can also talk online to other people living with a visible difference in our Online Community.

If your query is about the Skin Camouflage Service, you can find out more on this section of our website. Otherwise, please email [email protected] or call 0300 012 0276 for more information.

Privacy note

Changing Faces will record your details on our secure database. Any details you give us will be used to correspond with you, and to enable us to provide you with our services. Subsequently, data will be used anonymously for statistical purposes only. You can find out more in our privacy policy.

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Advice & guidance

This section is full of self-help guidance for adults and young people living with a visible difference, and for parents of children who look different.

Online Community

Access our chat forum where you can connect with other people living with a visible difference, view their posts and offer support to others.