Peer Group Chat – connect online with other people affected by visible difference

Peer Group Chat is our online support group for adults (18 years or over) in the UK who are affected by a visible difference. It is a private and confidential space for people who wish to connect online, share experiences and support others with appearance-related concerns.

About the Peer Group Chat

We offer our Online Support Groups in three different ways: by live webchat, phone or Zoom videoconferencing. Joining our Support Group will give you the opportunity to connect online with up to eight to ten other people. Through eight weekly sessions, you will share and support each other with the experiences and challenges of living with a visible difference. The group sessions will run using our private Zoom account or our secure chatroom service.

Each weekly session has a theme for discussion, with general space at the end to talk about whatever is on your mind with people who understand what you’re going through. Themes include:

  • Confidence and self-esteem;
  • Managing negative thoughts;
  • Dealing with anxiety;
  • Coping with negative reactions from others; and
  • Social communication, life and relationships.

The group will be facilitated by Changing Faces staff, who will help to kick-start conversations and keep the group safe and comfortable for all members. Each session will last for 1 hour 15 minutes and you can join on your computer, tablet or smartphone.

Register Interest


What are the benefits?

The Peer Group Chat will:

  • Give you the opportunity to meet and socialise with others with similar appearance-related concerns.
  • Enable you to learn from the experiences of others as well as share your own experiences.
  • Help you to gain the skills and ways to cope with your appearance-related concerns

How to join

To find out more about how you may be able to join an online support group, please contact our Support and Information Line via telephone or through our online contact form. Please indicate whether you are interested in the Live Webchat Support Group or the Zoom Support Group.

The next Peer Group Chat for adults will start mid-late February 2021.

Call us 10am-4pm Monday to Friday on 0300 012 0275
Calls to our 0300 number cost the same as a call to any landline

Email us by filling out our online Contact Form
Please include your name and location to enable us to help you better