Changing Faces supports people who have any condition or injury that affects their appearance, anywhere in the UK

Support, Information and Advice for Adults

Changing Faces supports adults who have a condition or injury that affects their appearance, anywhere in the UK.

Call us 10am-4pm Monday to Friday on 0300 012 0275
Calls to our 0300 number cost the same as a call to any landline

Email us by filling out our online Contact Form
Please include your name and location to enable us to help you better

Being well informed about your condition or injury may help you to cope and come to terms with your appearance.

It can also be useful when you are talking about your appearance to other people. Having knowledge can assist in making treatment decisions and feeling in control of what is happening to you.

However, medical jargon can be confusing and can feel like a lot to take in when you talk to a health professional. Understanding the ins and outs of your condition and what may happen in the future can feel overwhelming, especially when discussing treatment and deciding what is right for you.

Changing Faces Practitioners are not doctors and cannot advise you medically about your condition or treatment. However, they can help you to prepare for appointments and ask the right questions to get the answers you need.

You might also like to do some research to find out more about your condition and treatments. The NHS Choices website has information about conditions and treatments and making the most of your appointment.

As part of our service, we offer adults

  • brief and confidential advice and information
  • information about Changing Faces and the services we offer
  • the opportunity to have sessions with a Changing Faces Practitioner
  • information about other organisations

Changing Faces Practitioners provide confidential emotional support, advice and information. They can help you

  • find out more about your condition and treatments
  • develop a more positive attitude
  • cope with feelings better, by giving you time to talk things through and offering support to your child to enable them to grow in confidence
  • learn about others’ experiences and exchange information, thoughts and ideas
  • manage other people’s reactions by discussing techniques to handle everyday situations like staring, questions and comments.

Contact with a Changing Faces Practitioner might be a one-off session, or may be more ongoing (two to six sessions, perhaps more) – it depends on what you and your child want and what is needed.

Sessions can be held

  • face-to-face at one of our centres, based in London or Sheffield (covering Yorkshire and The Humber)
  • over the phone or via Skype
  • by email

Click here if you are a parent seeking advice and support regarding your child

Click here if you are a young person seeking advice and support

Click here for more information about Skin Camouflage

Self-help guides

Discover our free self-help guides for adults, children and families

Print