Providing support and promoting respect for everyone with a visible difference

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Lis is a 77 year old woman with skin grafts visible under her eyes. She has short grey hair and smiles at the camera.

Lis’ story: “Regaining my confidence following skin grafts”

Lis became isolated and struggled with her new appearance after having skin grafts on her eyelids. Changing Faces’ Skin Camouflage Service has helped her to rebuild that lost confidence.


Six years ago, I had to have skin grafts on both of my lower eyelids to try and cure my severe eye watering. I hoped the grafts would blend in and that makeup would hide any skin difference. Unfortunately, the skin grafts did not cure the watering, and I was left with white patches that I could not hide, as even waterproof makeup ran within half an hour.

I am 77, and I’ve become much more aware of the way I look now that I’m elderly and have a visible difference. I didn’t wear much makeup when I was younger, but now I’d like to be able to, so I can feel more confident. Not only am I having to adapt to my new identity as I age, but I’m also having to come to terms with an acquired visible difference, and this is challenging.

I find that people do not stare at me. Instead, I’ve found the opposite: they avoid looking at me and always talk to my companion or the distance. They don’t want to be seen as staring but without the eye contact, I find it hard to judge their emotions and reactions. How can you tell a story or a joke when no one looks at you? You feel as though they are not listening, so stop communicating, as you can’t tell if they are amused or bored!

As a result of this, I became very depressed and isolated myself, avoiding eye contact and socialising more generally. I was worried about embarrassing my friends.

I’ve started putting on lipstick again and looking at people.

Then I discovered Changing Faces’ Skin Camouflage Service. While the products I was prescribed don’t last all day due to my condition, I’ve found them much better than anything I’ve tried before (and I have a whole cupboard full of makeup!). I have to apply the products twice a day, but that’s fine by me. It’s given me the confidence to go out on an evening again, so my social life has improved and I feel less alone.

It’s still early days and I am experimenting with three different skin tones – the practitioner took an hour with me to make sure I had the right options to try – but I’ve started putting on lipstick again and looking at people. Hopefully, I can continue to put myself out there and regain my love for socialising.

You’re never too old to search for the help that Changing Faces has given me!

A woman holding a range of skin camouflage products up to the face of a white woman who has a facial birthmark.

Our Skin Camouflage Service

Using specialist creams and powders, our Skin Camouflage Service can help to reduce the appearance of marks, scars and skin conditions.

Learn more about Skin Camouflage

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Support & Information Line

If you or a loved one are struggling with the emotional impact of a visible difference, our confidential Support and Information Line is here to help.