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Carla has hyperpigmentation on her face, above her lip. Carla has long wavy hair and is smiling.

Carla’s story: “Coming to terms with the hyperpigmentation on my face”

After developing hyperpigmentation on her face, Carla lost confidence. Changing Faces’ Skin Camouflage Service has helped her to regain it.


Three years ago, I developed hyperpigmentation above my top lip, which to me, looks like a moustache.

My visible difference is the first thing I see every day when I look in the mirror. This has affected me massively, impacting my confidence considerably. While I haven’t noticed stares or comments from others, I’m very aware of my appearance, and think that people are talking about it behind my back. In fact, each day, I check in with my children to see how noticeable it is, as I know they’ll give me an honest answer.

I’ve never been someone who wears a lot of makeup, but I have tried to cover my hyperpigmentation to boost my self-esteem. Unfortunately, I found it difficult to cover fully with standard makeup.

I tried so many techniques and products, but nothing worked as I’d like it to. While searching Google to try and find guidance, I came across Changing Faces’ Skin Camouflage Service.

The advice and products provided by Changing Faces have given me so much more confidence.

My Skin Camouflage practitioner was so friendly. It was important for me to feel comfortable as I’m so embarrassed by my visible difference, but I was immediately welcomed and made to feel at ease. We had a chat about when the hyperpigmentation appeared, how I feel about my appearance and what I’ve tried previously.

We then tested some products on my face to match my skin tone and found the correct one pretty quickly. My practitioner was extremely helpful throughout, and we found time for a normal chat as well as my reason for attending, which was lovely. The whole experience was really informative, and I’m so thankful I came across the service online.

My visible difference is much more noticeable in summer. As I’m outdoors a lot, I’ve always struggled with the implications of this, but the advice and products provided by Changing Faces have given me so much more confidence, as now I know that I can cover it, and it won’t come off easily, which is a huge relief.

Moving forward, I’m hoping to come to terms with the hyperpigmentation on my face and live without my visible difference holding me back. In the meantime, the camouflage makeup has helped me massively, and I know I have it ready and waiting for when I need a boost.

A woman holding a range of skin camouflage products up to the face of a white woman who has a facial birthmark.

Our Skin Camouflage Service

Using specialist products, our Skin Camouflage practitioners can help to reduce the appearance of a mark, scar or skin condition.

Learn more about our Skin Camouflage Service

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Support & Information Line

If you or a loved one are struggling with the emotional impact of a visible difference, our confidential Support and Information Line is here to help.