Naomi’s story: "I recommend the online peer group chat to anyone with a visible difference"
Naomi explains how our online peer group chat helped her talk to people who have had similar experiences with visible difference.

A six-week counsellor facilitated support programme that offers a safe, supportive space to connect with others
Connect Reflect Grow is our six-week counsellor facilitated peer support programme that offers a safe, supportive space to connect with others who have similar experiences, explore the emotional impact of living with a visible difference, and build confidence and self-compassion together.
Peer support is a form of group support where you help one another with your appearance-related concerns through sharing your own experiences and coping strategies. It is a private and confidential space and numbers are limited for each group for you to get the most out of the sessions.
Keep reading for more information about the service. If you are ready to join Peer Group Chat, please use the link below to fill in our form.
REGISTER FOR CONNECT REFLECT GROW
The group sessions take place over six weeks and are limited to ten people to make sure everyone can get to know one another properly.
The sessions are facilitated by Changing Faces staff. Their role is to encourage conversations and keep the group safe and comfortable for everyone.
Each session is hosted on Zoom and lasts for around an hour. You can join using a computer, tablet or smartphone.
It’s unusual to be in a group where everyone understands your fears and insecurities. So for me this was useful as I felt valued and listened to.
Each session has a theme for discussion, with time at the end to talk about whatever is on your mind with people who understand what you’re going through. Themes include:
Our Connect Reflect Grow sessions:
Naomi explains how our online peer group chat helped her talk to people who have had similar experiences with visible difference.
Weekly sessions with other people who have a variety of visible differences has helped me realise I’m not alone. It’s helped me work hard to turn that light back on and find me again.
Our next Connect Reflect Grow will be starting in September (aged 18 or over).
To register your interest, please fill in the form below and our team will be in touch to organise a call with you. The call will go through the programme in more detail, discuss your journey with a visible difference and find out what you hope to get from the programme.
To take part in the Peer Group Chat, contact us via our online form on our Support and Information Line page, or by calling our team. Learn more here.
Find out about our chat forum, where you can view and ask questions of others living with a visible difference and share your own experiences.
Advice, guidance and tools to help you manage people’s reactions to the way you look, from staring, comments and questions to hate crime and harassment.