We have created an exciting new Individual Giving Officer role to help us to give the best possible experience back to the amazing individuals who support our charity.
Building upon the success of our high-profile national campaigns and appeals such as the Telegraph Christmas Charity Appeal, join us as our Individual Giving Officer and help us build income and lasting relationships with our individual donors.
Reporting to the Director of Fundraising and Communications, you’ll focus on building and retaining our pool of regular givers, developing creative appeals and managing our small legacy programme. You will also be involved in all aspects of legacy case management, integrated appeals and building impactful and meaningful retention communications.
Alongside great attention to detail, you will have a successful track record of first-class customer care and be experienced in using donation platforms, payment gateways and databases to record and thank gifts. You will also be experienced using social media to communicate and develop relationships with donors and bring a warm and dedicated approach to ensure our amazing supporters have the best experience possible!
We are always looking for talented people from all backgrounds to join us and help improve the lives of people with visible differences. Changing Faces is committed to achieving greater staff diversity. We welcome applications from people from all sections of the community irrespective of race, gender, age, disability, sexual orientation, religion or belief. In line with our commitments to race equity, we are particularly seeking applications from people of colour/ people from BAME backgrounds. We actively encourage people with a visible difference to apply.
Contract: Full time (37 hours per work).
Location: London-based role / working from home initially
Salary range: £26,868.19 – £30,240.39 (Changing Faces’ policy is to offer all posts at the first point on this scale)
Closing date: Monday 18th January 2021, 9am
To apply, please download the following:
- Cover letter Individual Giving Officer
- Individual Giving Officer JD
- Criminal Records Disclosure Security and Ex Offenders Policy
- Applicant privacy notice 2019
We look forward to receiving your application.