Changing Faces supports people with injuries that affect appearance

Supporting survivors of violence and disaster

Everyone at Changing Faces has been shocked and deeply saddened by a number of high profile events in the UK this year which have resulted in injury, death and trauma. These events have included terrorist attacks, the fire at Grenfell Tower in west London, and a number of assaults on individuals involving the use of acid.

At the charity, we have an understanding of the impact of being injured, or of losing a loved one. Our thoughts are with all those who have been affected directly by recent events, and with their families, friends, and communities.

How Changing Faces can help

People who have been injured in a terrorist attack, a violent assault, or a fire are likely to have scarring which will be with them for the rest of their lives. Survivors of violence or disaster often experience long term impacts on their physical and mental health. Coming to terms with an altered appearance can be part of the challenge for people, and can be difficult for family and loved ones too. It’s important to remember that the psychological and social impact of living with a changed appearance can be ongoing, long after people have left hospital or medical and surgical interventions have ended. Indeed the social impact of a changed appearance sometimes only becomes an issue once individuals return home from hospital and start rejoining their jobs, communities and public lives.

Changing Faces can help people become well-informed about the effect of their injury on their appearance, and support them with the changes to how they look. We have a team of practitioners who can help in the early days after being injured, or in the months and years to come. Changing Faces Practitioners are not doctors and we don’t advise clients medically about their injury or treatment. However, we can help prepare clients for medical appointments, get them asking the right questions to gain information about their altered appearance, and give emotional support.

As part of our service, we offer clients

  • brief and confidential advice and information about our services and other sources of support
  • up to 12 sessions of one-to-one support from a Changing Faces Practitioner (practitioners come from a range of backgrounds such as counselling and social work)
  • access to group meetings or events in London and Sheffield for people with disfigurements

Confidential individual sessions with a Changing Faces Practitioner can be held

  • face-to-face in London or Sheffield 
  • over the phone or via Skype

If you have any injury that has changed the way you look, we can help you

  • find out more about your injury and treatments
  • develop a more positive attitude about your appearance and your future
  • cope with your feelings about how you look
  • feel more confident about your changed appearance
  • learn about others’ experiences of looking different and exchange information, thoughts and ideas
  • manage other people’s reactions by discussing techniques to handle everyday situations like staring, questions and comments.

Self-help guides

Changing Faces publishes a range of free self-help guides which can be accessed online or downloaded to read later. You can find them here.

Skin Camouflage

Changing Faces provides skin camouflage services in clinics around England and Scotland. Our trained Skin Camouflage Practitioners teach people to use specialist products which temporarily lessen the appearance of scars. You can find out more about skin camouflage here.

Contact us

  • Click here for information on how to contact our support service
  • Click here for information on how to contact our Advocacy Team, or any other team at Changing Faces