Training Opportunities for Employers

Unconscious ‘facial prejudice’ and potentially unwitting ‘facial discrimination’ may have significant impact on your business – talent could be turned away or under-utilised, diversity may be reduced or there may be poor PR and sub-optimal sales. All of these issues need to be carefully addressed. Combining wide-ranging research findings with extensive case-work, training and consultancy in the workplace, Changing Faces provides practical and effective expertise in this challenging area.

Our interactive training sessions will enable you to understand psychological, social and practical approaches to disfigurement in a non-judgmental environment. Helping you to create an inclusive culture, and overcome barriers to:

• Recruiting, retaining and managing people with disfigurements

• Providing an excellent customer service to anyone with a difference

Training days coming up:

Disfigurement awareness for all staff

Half-day workshop (am)

Creating an understanding of the daily challenges faced by living with a disfigurement.
Date: Tuesday 14 December 2009
Location: London

Recruitment and selection for HR staff and interviewers

One day workshop

Meeting the challenges of selecting and interviewing people with disfigurements.
Date: Thursday 14 January 2010
Location: London

Managing disfigurement in the workplace for managers

One day workshop

Meeting the challenges of managing difference within a team and rehabilitating an employee acquiring a disfigurement back into the workplace.
Date: Wednesday 17th February 2010
Location: London

Customer service for all customer-facing staff

Half-day workshop (am)

Enabling the provision of excellent service to anyone with a visible difference.
Date: Tuesday 2 March 2010
Location: London

Costs

£125 per person for a one day workshop (includes tea/coffee morning and afternoon with buffet lunch).

£75 per person for a half day workshop (includes tea/coffee).

Members of the Face Equality at Work Membership Scheme can use their entitlement to two free workshop placements annually on the above courses. Tailored courses available on request.

For more information please contact Cathy Ferrett, Training Adviser in Employment at employment@changingfaces.org.uk or on 0845 4500 275.